Agent Optimizer turns case history into a trained Help Agent
This is a dev post classified by AGK Intelligence as Other (a launch), kept by the Dev Radar because it carries real work, not commentary.
Agent Optimizer turns case history into a trained Help Agent First, it identifies the top use cases to automate from your real customer conversations and cases Next, it reuses Flows and actions already in your org Finally, it tests and refines the agent against real scenarios until it meets the quality standard The result: a trained, Studio-ready agent in one guided session New in Winter ‘27
Posted by Salesforce (581.9k followers) 3 days ago · 9 likes · 3.5k views · view the original post on X. Kept by the Dev Radar as Other.
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